How to Influence Your New Boss, Part II
One of the questions that I get asked all the time in coaching sessions and speaking engagements is, "How do I work with or influence my new boss?" That's a great question because it outlines a situation that most executives are going to face multiple times throughout their careers. I wrote about this topic a few months ago in a riff on how Secretary of Defense Robert Gates rather seamlessly transitioned from working for George W. Bush to Barack Obama. (You can see that post here.)
A couple of weeks ago, I got a call from a reporter who was working on a story about how to influence your boss and found the Gates post online. He was pitching the story to a web site that's focused on Gen X and Gen Y guys in the workforce. When he told me the intended audience, my first thought about how to influence your boss was, "Ask for directions." Of course, as any wife or girlfriend who has been lost with her guy in the car knows, asking for directions is one of the hardest things for guys to do. Getting into why that's the case would provide enough material for a whole separate blog. So, let me focus in on why asking for direction is my first piece of advice for anyone (not just guys) who wants to influence their new boss.
Here are three quick tips:
Ask for Directions: What I'm not talking about here is asking for step by step directions on how to accomplish an assignment. That's probably one of the worst things you can do actually. What I am talking about is asking up front for the boss's direction or picture of what success looks like. (i.e. "If we were completely successful on this project what would you expect to see six months or a year from now?") One of the biggest causes of executive level failure is to not get up front clarification of the expectations for success. Take the time to ask for directions.
Ask How Your Boss Wants to be Kept in the Loop: When you were in college you probably learned that different professors had different expectations on how to write a term paper or respond to an essay question. It's the same thing with bosses. They all have their own preferences about how they want to be kept in the loop. When you get a new boss, ask her how she wants to be kept informed and how often. The good ones will be able to tell you. If they can't, ask around among your peers about what's worked for them.
Put Yourself in Their Shoes: Regularly take time to step out of your own shoes and get into your boss's. A great way to do that is to do what top leadership coach Tim Gallwey calls transposing. Transposing consists of asking three questions as if you are the person you're trying to work with or influence. The questions are: What am I thinking? How am I feeling? What do I want? Coming up with some thoughtful responses to those questions should give you a broader perspective. Once you've got a perspective that goes beyond your own, it becomes easier to understand how to influence your boss (or anyone else for that matter).
What quick tips do you have on how to work with or influence a new boss?
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ABOUT THIS BLOG
Executive coach Scott Eblin’s goal is to help you succeed at the next level of leadership. Throughout the week, he’ll offer his take on the leadership lessons in the news and his advice on your most pressing leadership questions. A former government executive, Scott is a graduate of Harvard’s Kennedy School of Government and is the author of The Next Level: What Insiders Know About Executive Success.








As one who has been a new boss, I really like your suggestions, Scott. The tip I would add would be to express your willingness to assist the boss in his or her orientation to the new work environment. Many new bosses have had a difficult transition and even failed because they didn't understand that they were walking into an already established organizational culture with certain norms and expectations. Even if the new boss views the norms and expectations as dysfunctional and would like to change them or has been brought in to change them, he or she should take the time to understand the current culture before making changes.
Gayle Posted Monday, August 10, 2009 9:57 AMI always have the "permission versus forgiveness" discussion with a new boss, as in what requires permission versus when can I just ask for forgiveness. Most had to think a few minutes before they could answer but that's okay. Especially useful in jobs where the lines of authority/responsibility are blurry.
Pat Posted Monday, August 10, 2009 12:03 PMListen.
Jeanne Posted Monday, August 10, 2009 3:07 PMIn order to influence up, you need to be seen as credible and a high performer in the eyes of your boss. Otherwise, it's going to be difficult to have a real voice for influence. Ask yourself, ask others, ask the new boss if you are willing: what makes someone credible to this person?
Rob Kramer Posted Tuesday, August 11, 2009 9:39 AMObama is largely powerless to stop it though; if he had said he opposed it, many in NYC, especially in Manhattan (the opposition is primarily in the outer boroughs) would have seen it as an unwanted intrusion into local issues.
Marc Kmatz Posted Monday, August 16, 2010 6:44 AM