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I'm still catching up on what I missed last week. Here's one quote I liked, from a Wall Street Journal profile of Alex Joel, the new civil-liberties protection officer at the Office of the Director of National Intelligence:


There is no silver-bullet answer. There are actually a lot of silver BBs and if you put enough of those together in a coherent way, wrap it with good policy, procedures and training, then you can have the same impact as a silver bullet.

Joel was talking about the issue of balancing privacy and national security, but his approach could apply to addressing all kinds of challenges in the federal management arena.

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