By Tom Shoop | Tuesday, May 13, 2008 | 03:52 PM
The Wall Street Journal's "Middle Seat" columnist, Scott McCartney, reports today on the Transportation Security Administration's new "Black Diamond" program, under which the agency is testing the concept of using separate airport screening lanes for "expert" travelers, casual travelers and families. (The terminology comes from the phrase ski resorts use to designate expert trails.)
Agency officials were skeptical about the idea when fliers suggested it, but now they're high on the concept. The approach approach seems to ease both the flow at security checkpoints and travelers' anxiety. Interestingly, it doesn't seem to matter which lane travelers pick (TSA officers often route people to shorter lines); the mere process of sorting themselves makes things go more smoothly.
Comments
Let's remember that Black Diamond slopes are also the riskiest routes down the mountain. Could that be what TSA risk management officials are thinking?
Andy Boots | Wednesday, May 14, 2008 | 07:48 AMJust as long as 1st class passengers endure the same wait. TSA is paid by taxpayers and the idea of having special lanes that are sorter for them is unconsciencable
dan ketter | Tuesday, May 13, 2008 | 07:58 PMMaybe they'll create an additional
"lane" for fed travelers who have the new smart ID cards, and let us skip the whole screening process altogether. Afterall, we've had a greater degree of background investigation/scrutiny then most of the other airport employees who get 'waived' thru. Why not scan our ID cards and let us free up the line for other travelers? Its "results focused", measurable, and supports e-Gov!
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Government Executive Editor Tom Shoop takes a look at news and events affecting the federal bureaucracy, from the perspective of a longtime observer of government.
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